LEADERSHIP & HR SPECIALIST ARTICLES, TEMPLATES & TIPS

About Insomnia Cookies Started in 2003 by a college student in his dorm room, Insomnia Cookies is a chain of bakeries in...

There are times when an employee may need to step away from work to take care of family matters. A common example is soon...

Many of us view financial goals as synonymous to life goals. Aspirations such as retiring at 60 or buying our first home...

Over the past few years, businesses have been heavily scrutinized when a catastrophic disaster or event occurs. Journalists...

What is the DISC test? The DISC test is a self-administered, self-scoring personality assessment of how a person responds...

I got lots of comments from last week’s job interview questions, so I thought I’d write about how to do a screening interview. ...

For my whole adult life, I’ve read about 50 books/year. I read in 2 general categories: Business and personal...

I’m involved in lots of hiring interviews.  When I find a candidate who is a true ‘A’ player, I know that 5 factors need...

Jim Collins, management guru and writer of Good to Great, says that great teams have three things in common: They...

In a study done by two psychologists (Rosenthal and Jacobsen), elementary school teachers were given false information about...

One hazard of being a leader is that you can very easily become problem focused.  If you’re in growth, you show up every...

I’m going to say something right now to all of you cognitives (the detail people) that’s going to make you crazy: Perfection...

Recently I had to send a same-day package to Vancouver from where I live in the suburbs.  So I went to the counter of a popular...

As Michael LeBoeuf reminds us in his classic book, How to Win Customers and Keep Them for Life, customers have 4...

Almost every day I facilitate meetings, and I hate, H.A.T.E. attending ones that are badly run.  I can usually smell them...

Here are the most important behaviours that build your leadership credibility.  Score yourself out of 5 on each one: ...

I read an interesting article this week in HBR about self-awareness.  Through lots of studies that I won’t trouble you with,...

Does this sound familiar?  You’re in a casual work setting holding a drink, (conference, trade show, networking reception)...

My older brother Leon put me on to an excellent audio course that I’ve been listening to in my car called, “Famous Romans.” ...

I had dinner with a very successful entrepreneur.  He told me that his goal throughout life has been to build a net worth...

On your team, there are stars, and then there are superstars.  Stars are, of course, great at what they do, but superstars...