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Leadership and Human Resources Articles

Insomnia Cookies – Case Study
About Insomnia Cookies Started in 2003 by a college student in his dorm room, Insomnia Cookies is a chain of bakeries in...
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Understanding FMLA – Short Guide for Employees and Employers
There are times when an employee may need to step away from work to take care of family matters. A common example is soon...
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Managing Your Career
Many of us view financial goals as synonymous to life goals. Aspirations such as retiring at 60 or buying our first home...
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Understanding and Managing Ambiguity at Work
Over the past few years, businesses have been heavily scrutinized when a catastrophic disaster or event occurs. Journalists...
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DISC Test: What is the D I & C or Producer personality type?
What is the DISC test? The DISC test is a self-administered, self-scoring personality assessment of how a person responds...
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HR & Leadership Tips

How to Do a Hiring Screen Interview
I got lots of comments from last week’s job interview questions, so I thought I’d write about how to do a screening interview. ...
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For Your Business to Grow, You Must Grow
For my whole adult life, I’ve read about 50 books/year. I read in 2 general categories: Business and personal...
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The 5 F’s of Hiring
I’m involved in lots of hiring interviews.  When I find a candidate who is a true ‘A’ player, I know that 5 factors need...
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Collins 3 Rules for Effective Team
Jim Collins, management guru and writer of Good to Great, says that great teams have three things in common: They...
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Harnessing The Pygmalion Effect
In a study done by two psychologists (Rosenthal and Jacobsen), elementary school teachers were given false information about...
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Leaders Can Become Problem Focused
One hazard of being a leader is that you can very easily become problem focused.  If you’re in growth, you show up every...
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Perfection Is the Enemy of Greatness
I’m going to say something right now to all of you cognitives (the detail people) that’s going to make you crazy: Perfection...
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No One Can Choose Your Attitude for You
Recently I had to send a same-day package to Vancouver from where I live in the suburbs.  So I went to the counter of a popular...
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The 4 Emotional States of Buyers
As Michael LeBoeuf reminds us in his classic book, How to Win Customers and Keep Them for Life, customers have 4...
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Stop Having Horrid Meetings
Almost every day I facilitate meetings, and I hate, H.A.T.E. attending ones that are badly run.  I can usually smell them...
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Are You Displaying the Most Important Leadership Qualities?
Here are the most important behaviours that build your leadership credibility.  Score yourself out of 5 on each one: ...
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Are You Self Aware?
I read an interesting article this week in HBR about self-awareness.  Through lots of studies that I won’t trouble you with,...
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How to Be a Person of Interest
Does this sound familiar?  You’re in a casual work setting holding a drink, (conference, trade show, networking reception)...
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Multi Tasking Is Not a Strength
My older brother Leon put me on to an excellent audio course that I’ve been listening to in my car called, “Famous Romans.” ...
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Build a Net Worth of Great Friendships
I had dinner with a very successful entrepreneur.  He told me that his goal throughout life has been to build a net worth...
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Superstars Can Say Tough Things
On your team, there are stars, and then there are superstars.  Stars are, of course, great at what they do, but superstars...
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