LEADERSHIP & HR SPECIALIST ARTICLES, TEMPLATES & TIPS

There is an impulse in people to make things more complicated than they need to be.  When building a strategic plan, our...

Of course you should have a personal development plan.  But you should ‘begin with the end in mind.’ Rather than starting...

If you’ve seen the movie “The Founder” you know the story.  A restaurant founded in 1940 by two brothers who built a hamburger...

McDonalds restaurants dominated the world of quick serve franchising for decades based on these simple brand promises: ...

You’ve made the decision.  This person must go.  You hate it (or you love it!) but now it’s time to sit with them and break...

I’m up at a beautiful BC lake with my family this week, and I got them together to ask them this question:   What...

This week I did a hiring interview for a company, and their hiring process is quite stringent. Before even talking to...

  When I was a young guy, I worked for a short time as a substitute teacher.  My wife is a teacher, and gave me a...

I got lots of comments from last week’s job interview questions, so I thought I’d write about how to do a screening interview. ...

For my whole adult life, I’ve read about 50 books/year. I read in 2 general categories: Business and personal...

I’m involved in lots of hiring interviews.  When I find a candidate who is a true ‘A’ player, I know that 5 factors need...

Jim Collins, management guru and writer of Good to Great, says that great teams have three things in common: They...

In a study done by two psychologists (Rosenthal and Jacobsen), elementary school teachers were given false information about...

One hazard of being a leader is that you can very easily become problem focused.  If you’re in growth, you show up every...

I’m going to say something right now to all of you cognitives (the detail people) that’s going to make you crazy: Perfection...

Recently I had to send a same-day package to Vancouver from where I live in the suburbs.  So I went to the counter of a popular...

As Michael LeBoeuf reminds us in his classic book, How to Win Customers and Keep Them for Life, customers have 4...

Almost every day I facilitate meetings, and I hate, H.A.T.E. attending ones that are badly run.  I can usually smell them...

Here are the most important behaviours that build your leadership credibility.  Score yourself out of 5 on each one: ...

I read an interesting article this week in HBR about self-awareness.  Through lots of studies that I won’t trouble you with,...

Does this sound familiar?  You’re in a casual work setting holding a drink, (conference, trade show, networking reception)...